Why not to do business with Dekor Blinds

Dekor Blinds provided me with really pathetic service, and I advise that you do not give them your business. There has been numerous complaints that I have had with their service and installation and it seems that there is no urgency for it to be sorted.

1. They have been to my premises 5 times in the passed 3 months and have still not been able to complete the job. 2. There have been a number of installation faults that indicate a poor ability to install: - double roller blind pieces did not line up, and had unsightly pulls on the material - sliding door blind panels were fitted with large gaps between them - incorrect measurements for more than 1 window frame, which shows very poor consultation 2. They measured my wall cavities for blinds and did not inform me that the window cavity is not level (which they admitted cannot be seen with the naked eye) and that the blinds would not set neatly in the cavity. They refuse to take responsibility for this even though they come through with a laser for measurements and would have known upfront that the blinds would not be level. Upon asking them for a refund, they have refused. 3. The material for sliding blinds started warping after just one day.

I have had numerous back and forths with them and they have been unhelpful and unwilling to take responsibility for poor service. I am highly upset about the service and am taking these facts to the consumer council.. Do not support Dekor Blinds.