Poor product and worse after sales service

Logged a call on thursday the 7th May 2024 and took upon myself ro ask them of the turn around time for them to assist me to which they said is within 3 working day being latest Tuesday the 4th June 2023 to which it did not happen, made a follow up on the 5th and 6th and today being the 7th and was still in the morning to which i was told that Andries the technician is coming and i made the follow up during the day and I have been told thw same, sending this review no show, the service centre in question is polokwane