Should be running at least a municipality!

It seems I am not alone in finding Definitive Water's approach to customer service quite exceptional. We bought one of their tap-based units via Takealot, the water tasted strange, so we got in touch, and from there it was a detective process until they eventually narrowed the problem down to a faulty O-ring of all things. Throughout, they were responsive, caring and quick to send replacements, try alternative approaches, etc. They should be running a municipality at the very least - imagine how nice it would be to live there!