AVOID

I traded in a Golf 1.6 for a Golf GTI. They evaluated my car and deducted R50K for faulty electronics. The car they sold me clearly was not subjected to the same evaluation. Only a few days after taking ownership, the check engine light came on. The engine was leaking oil and the intake and turbo were faulty. After a lot of lobbying they told me to bring the car to their workshop. No lift was offered when dropping off the car. I followed up with them at the end of the week and they assured me that the car was fixed. Their workshop manager, Sias, was very dismissive and uninterested while the salesman, Mduduzi, distanced himself from the whole situation. The car behaved for several months and then the check engine light came right back. I took the car to Bosch and it turned out the turbo was in very bad condition and leaking oil as well.

During the trade-in process they also did not settle my old car with the bank for weeks until the settlement letter lapsed and the bank deducted my installment as usual. They tried to bluff me when I went to their offices to enquire and it wasn’t until I escalated the matter with their legal department that a refund was actioned