Disapointed and i wont use them again

After ordering an item last September 2023 it was finally delivered in late March 2024- the wrong item was sent so I had to send it back. Now almost a month later and many emails asking for feedback, I have been advised that they cannot find stock and I would be refunded - still waiting for it!!! I contacted another supplier, bought the same item and it was delivered the next day!!!!