KT
Kirsten T
1 reviews | Active since Sept 2019
01 Sept 2019, 17:39
*******, don't purchase from them!
I purchased something from this company and paid EFT - their website indicated the stock was available. Spoiler alert, it wasn't! I was told they'd organise a refund once the payment cleared (which should have been the following day since most banks clear the following day) but now my emails get ignored and no refund! Do Not buy from these people, they are theives! It was supposed to be a birthday present for my dad, which has come and gone and now I have to buy this somewhere else and spend even MORE money!
Helpful (0)
Replies (1)0
Replies (1)Decor Essentials's replyOfficial
02 Sept 2019, 11:04Good Day Kirsten Theofanous.
We dearly apologise on the experience you have received,
Your refund has already been completed this morning,
Your initial proof of payment was not received thus we did not allocate the
payment to your order and we are also closed on weekends.
We dearly apologise once again for any inconvenience caused.
Regards.
Decor Essentials
We dearly apologise on the experience you have received,
Your refund has already been completed this morning,
Your initial proof of payment was not received thus we did not allocate the
payment to your order and we are also closed on weekends.
We dearly apologise once again for any inconvenience caused.
Regards.
Decor Essentials
Best regards,
Decor Essentials's reply02 Sept 2019, 11:04
Official
Good Day Kirsten Theofanous.
We dearly apologise on the experience you have received,
Your refund has already been completed this morning,
Your initial proof of payment was not received thus we did not allocate the
payment to your order and we are also closed on weekends.
We dearly apologise once again for any inconvenience caused.
Regards.
Decor Essentials
We dearly apologise on the experience you have received,
Your refund has already been completed this morning,
Your initial proof of payment was not received thus we did not allocate the
payment to your order and we are also closed on weekends.
We dearly apologise once again for any inconvenience caused.
Regards.
Decor Essentials
Best regards,
