SE
Sonika E
1 reviews | Active since Oct 2019
14 Oct 2019, 12:13
Absolutely afwul customer service
This company has terrible service!! It seems they don't keep stock at their premises, and neglect notifying clients of this information. I have ordered and paid for items and have been emailing them for a week now and have received little to none feedback from them. They have the worst customer service that I have ever experienced
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Decor Essentials's replyOfficial
14 Oct 2019, 12:32Good Day
We dearly apologise of the experience you have received.
Due to the fact we are an online store all items are brought in especially for our customers as stated on our website.
Your order is packed and ready for collection for your courier to collect as has been ready from last week.
We once again apologise.
Kindly contact Geraldine in our dispatch department, ***,
Kind Regards
The Decor Essentials Team
We dearly apologise of the experience you have received.
Due to the fact we are an online store all items are brought in especially for our customers as stated on our website.
Your order is packed and ready for collection for your courier to collect as has been ready from last week.
We once again apologise.
Kindly contact Geraldine in our dispatch department, ***,
Kind Regards
The Decor Essentials Team
Best regards,
Decor Essentials's reply14 Oct 2019, 12:32
Official
Good Day
We dearly apologise of the experience you have received.
Due to the fact we are an online store all items are brought in especially for our customers as stated on our website.
Your order is packed and ready for collection for your courier to collect as has been ready from last week.
We once again apologise.
Kindly contact Geraldine in our dispatch department, ***,
Kind Regards
The Decor Essentials Team
We dearly apologise of the experience you have received.
Due to the fact we are an online store all items are brought in especially for our customers as stated on our website.
Your order is packed and ready for collection for your courier to collect as has been ready from last week.
We once again apologise.
Kindly contact Geraldine in our dispatch department, ***,
Kind Regards
The Decor Essentials Team
Best regards,