Worst service ever!!

Decofurn has the WORST SERVICE EVER!! I lay-byed chairs and finished paying them off in April. I could not collect the chairs then because of the lockdown. When their stores re-opened I spoke with the Northriding Store Manager and he told me that they don’t have the chairs in stock, he will order them. I have been waiting for weeks to receive notification that I can collect my chairs but nothing. Yesterday I called them and spoke to someone who told me they actually do have the chairs in stock, he promised to return my call once he has tracked my order but I’m still waiting.

When you call Decofurn they take forever to the answer the phone and at times they do not answer at all. They don’t respond to emails. I am forever reading bad reviews about their service.