Worst service ever

I bought a zuko reclinerset from decofurn in December 2018. Now 3 months down the line it started tearing and the recliners does not open properly. I tried on numerous occasions calling and emailing Thomas and Michelle sny an from decofurn. They eventually collected the set for repairs. When I received the set back the 1 seater was not even repaired as I was promised. When I tried calling Michelle again she blocked my calls or she drops the call as soon as it starts ringing. This is very unprofessional and the worst service ever.