Worst Service Ever

<p>I made a laybye at Decofurn PE in December. Paid it off in March and had it delivered to my home. When constructing one of the pedestals, we realised there was no *****s and draw handles. We went to Decofurn and explained this to them and the warehouse manager explained to us that they follow a procedure where everything is checked and there is no way that they did not include the *****s and door handles. He however said he would try and order from CPT and contact us when it arrives. 2 weeks later, my fiance and I returned and the manager told us that same story about the procedure where they check that everything is included infront of a cctv camera and proceeded to the back where she went to "check" the footage and came back telling us that everything was included as per the footage, basically implying that it was not their fault. Being 37 weeks pregnant I decided to ask my parents to go back the next day and enquire. As soon as my dad queried the next day, they admitted that they rechecked the cctv footage and it was their fault and they would order the missing *****s and handles and contact us when it arrived. A week later, we still haven't heard anything, we had to drive back there for the fourth time now, where we were given the *****s and handles from the warehouse. I am extremely unhappy with the service received and it has been really upsetting trying to finish the bedroom before the baby comes. Decofurn delayed this for us! </p>