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Sonja S

1 reviews | Active since Dec 2019

30 Dec 2019, 16:07

Worst service and no delivery after over 1 MONTH

As per Jaco below worst experience of my life. I have been waiting for over 1 MONTH for the delivery of of furniture. I was very clear on delivery address for which I paid for! They had to deliver to my storage as they failed to deliver to my old address. That took so long that they needed to deliver to my new address because it is now over 1 month late. And I'm told by an administrator that unfortunately not. At this time of year. They will deliver to the storage unit WHERE MY STUFF IS NO LONGER KEPT. No phone calls. No Management intervention. I spent a lot of money. Never ever buy from Decofurn!!! .

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Sonja S's update06 Jan 2020, 20:13
Reviewer Update
It took one lady, Esmeralda, to change my entire experience. She made a couple of calls and arranged delivery 2 January directly to my home. No issue. Thank you so much!