Worst first experience with Decofurn Silverlakes

I was not satisfied with the manner in which i was treated by Decofurn Silverlakes.

The delivery was handled poorly for a wardrobe I purchased. I waited for 2 days after I had been calling and being transferred then they stopped answering the phone.

There were a lot of delays, inconvenience and no remorse was shown. I was truly disappointed and disheartened by the service I received as it was my experience with the store. They did not respond to my email I was basically ignored.

I had ordered top box that goes with the wardrobe, i cancelled the order before it even got to the store from the warehouse. I was informed that the refund will take up to 7 days. I went to the store on the 7th day and I was told the cashier only sent my request to head office the day before I had to get the refund. And that there was nothing they could do! I should wait. How ***********!