Wobbly Chaiirs and NO SERVICE!

If I could give a zero star rating I would. What a sad lot of people and total lack of customer service from Decofurn Online store. As a long standing Clint who has spent thousands of Rands with you I most certainly will NEVER SUPPORT IR RECOMMEND YOU TO ANYONE! I purchased 2 bad stools from Decofurn 2 weeks ago. The day we received the items we assembled the one chair. One leg was clearly shorter than the other. I immediately contact the online store and lodged a complaint. Since then the total lack of support continued. I’ve had to follow up at least 6 times with emails. Eventually told I must assemble the other bar chair which we did which also had one leg shorter than the other. Was told to send photos showing the chair which I did. Then had to follow up yet again. To date 2 weeks later still no response. Why can they not come out and collect the 2 faulty chairs and replace it immediately with two assemble chairs that are not faulty or simply offer me alternative chairs or a refund? No I am instead just met with silence, no responses, no communication. Your service SUCKS!