LB
Lee-Roy Brandt

1 reviews | Active since Sept 2018

11 Dec 2019, 16:40

We will call you tomorrow is their famous last words.

Let me first say that Decofurn is the best furniture store ever, But the cashier Danielle including the Manager Marilize cant seem to do something so easy as calling a customer back, doing a simple refund and Mariliza the manager is unreachable.

its so sad that the same people that works for Decofurn is also giving Decofurn a bad name. after a month i'm still waiting on my refund and i'm the only one making the effort to sort the matter out. after visiting the store twice and several phone calls later i was promised once again that their head office will sort this out tomorrow morning.

So the wait continues.

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Replies (1)
LB
Lee-Roy Brandt's update12 Dec 2019, 15:30
Reviewer Update
Tomorrow is today and still no word from Decofurn, so i guess i should phone them again.

I feel mislead and **** to, but i will not give up.... i will get to the bottom of this i'm sure.

I phoned Decofurn and its always a struggle to speak to the same person you spoken to before and when you finally get to the person you looking for they have no idea of what you are talking about, its like you have spoken to them at all.

So after all my effort explaining the matter the cashier Danielle said that her Manger Marilize said that "they will call me tomorrow". WOW!!!!