Waiting almost 3 weeks for refund

DecofurnSA

I went into DecofurnSA Fourways on the 9th January 2018 to purchase chairs. Firstly, the attendant who assisted me was busy trying to hit on me and so as a result instead of tagging 2 metal chairs at R499 each, he tagged 4 chairs.

I get to the warehouse and I get given 2 chairs which is what I ordered so I did not even pick up the discrepancy.

Upon getting home I realize I was billed twice and go back the very next day (10th January 2018), all the items I purchased still packed and still in my car.

I go to Request my refund and I’m told it will take 7 days to get my refund. By the 19th Jan I still hadn’t gotten the refund so I go into the store and I’m told to expect it the next day. Today is the 28th January, almost 3 weeks later. Where is my refund ????? Decofurn is there no limit to your incompetency. You are wasting my time. I need my refund NOW. You are very quick to take the money but to refund me what’s my money is an issue???? What is this *******???? I want my money bac****!!!