UNIT NOT DELIVERED

We bought a sideboard online and pay for delivery as well. We were then called that our unit would be delivered on Monday, however it wasn't. I then called to make a follow up and we were told the unit was damaged and Decofurn was supposed to call and inform us but they clearly did not! If I didn't call then we wouldn't know what's going on. This is just bad service. You need to work on your online service