Treated like a dishonest second rate citizen

I bought two shelves and was issued an order number #*** to make a payment. The details provided at the point of purchase included my VAT Number, Business name, and address. Now that I am requesting a Tax Invoice but Decofurn is requesting my VAT registration certificate.

The details provided at the time of order included my VAT number. Decofurn accepted my payment for the order and did not question the legitimacy of my VAT Number. Decofurn delivered the product and still did not question the legitimacy of my VAT number.

Decofurn did not provide a legitimate Tax Invoice at the point of sale. When asked for a Tax Invoice, Decofurn provided one that did not reflect my VAT number even though I had provided my VAT Number when the order was placed.

Decofurn are refusing to issue a Tax Invoice unless I prove my VAT number.

They have gone down the road of implying I am dishonest, to which I take absolute offence. I have a VAT Certificate issued by SARS, along with the SARS electronic certification, as proof that I am not dishonest, as they have imp****.

Please do not purchase from this organisation as they treat their clients as second-rate dishonest citizens.