1 reviews | Active since Jun 2012
To bad for me, Out of stock
<p>To whom it may concern,</p> <p> </p> <p>On Saturday 10th of December, I bought a Plasma TV stand from the Kenilworth shop. Excited I set it up that evening only t realise that the final piece did not have whole to complete the Unit. Disappointed, I called the shop in the morning and explained the situations. I was adviced to bring the one piece to the shop for it to be swapped out. </p> <p>I called again before I left my home (in Bellville) and I was told the same thing and to head straight to dispatch to trade the piece. On arrivial they took the piece out the car and impected it and all was good. A few moments later I was informed they did not have stock of the unit. The proposed solutions offerd were:</p> <p>I return to the store when the have stock</p> <p>I bring back the whole unit</p> <p>One of the people from Decofun comes to my home and drills the piece.</p> <p> </p> <p>These were not acceptable options for me, since I had called twice to inform them of the situation, my assumption was that they had it in stock. I eventually convienced themm to deliver the piece to my work when they get stock.</p> <p> </p> <p>I asked them they are likely to get stock and the response I got was - between Monday and Friday. WOW! The gentalman (is we can call him that) was particularly rude through the whole process and I left there very upset.</p> <p> </p> <p>Regards,</p>
