They just don't care.

Ordered R9K worth of goods, started the assembly and decided to swallow my pride and decide to call for help from Decofurn. Phoned the hotline on Monday, asked them to come around, was sent a proforma invoice for the service. Money had to reflect first before they'd action anything. Been calling non stop since Tuesday afternoon so someone to come around. Excuses after excuses. Really disappointed with the service, will never buy from the again. 2 managers couldn't solve my problem any faster. Babalwa and Monique, if you're reading this, you know.