TERRIBLE TERRIBLE BRANCH AND SERVICE

NEVER, have I ever had such terrible service as with Centurion Branch. A week ago we bought stuff for R25,000 that was arranged for delivery today. On the day of purchase we confirmed that all the stock was available before paying as the items bought are items needed ASAP. After following up delivery for the 4th time this morning, I was told that they don't have 2 of the items and that delivery will not take place. HOW IS THIS POSSIBLE!?!?!? Everything was confirmed and explained in the store the day of purchase.

If this wasnt bad enough the delivery has been cancelled in whole as two of the items aren't there. Not even did they have the decency to keep me up to date on whats going on. I have to keep on phoning them back as they dont return messages.

We have already removed our bed and the rest of the items from our house. Now they say that they cannot deliver today and that we will have to pay for the delivery of the two items when they receive it. I've asked the lady if she wants us to sleep on the floor tonight as one of the items is a new bed.

I'm also still waiting for a R10,000 refund to be made after a duplicate payment was done. This is also a story and a half to get back my own money, which still has not been paid back.