1 reviews | Active since Apr 2017
TERRIBLE Customer Service!!!
<p>My Hubby phoned Decofurn in Boksburg - wanting to buy a Tikka 2 drawer server. A lady answered and he asked her to check if they have stock so that we could come through before the store closes! She then checked on the system and told him " It looks like there might be one left at the back - but you'll have to phone back later today because I'm not going to check now". After a brief coversation she promised to phone him back... we are still waiting for the call! </p> <p> </p> <p>I have bought NUMEROUS things from them... won't support them again!!</p> <p> </p>
Hi There
Kindly send us an email to *** with your name & contact number so we can immediately follow up with the store and advise further.
Thanks & Kind Regards
Decofurn
Hi There
Kindly send us an email to *** with your name & contact number so we can immediately follow up with the store and advise further.
Thanks & Kind Regards
Decofurn
After logging my complaint on Hello Peter I was quite impressed to get an immediate response from them. They requested that I send them my detail for them to contact me which I immediately did. That was the last of any communication, l still haven’t had any feedback.
I rest my case that their customer support is useless and non-existent ....unbelievable!!!
After logging my complaint on Hello Peter I was quite impressed to get an immediate response from them. They requested that I send them my detail for them to contact me which I immediately did. That was the last of any communication, l still haven’t had any feedback.
I rest my case that their customer support is useless and non-existent ....unbelievable!!!
Hi There
We certainly did pass this on to the Boksburg store & they advised they would contact you, we would like to apologize about this. We are investigating as to why no one has contacted you yet & will ensure someone contacts you ASAP.
Thanks & Kind Regards
Decofurn
Hi There
We certainly did pass this on to the Boksburg store & they advised they would contact you, we would like to apologize about this. We are investigating as to why no one has contacted you yet & will ensure someone contacts you ASAP.
Thanks & Kind Regards
Decofurn