Sub-standard Product Quality

1) I purchased 2 beds (1 wooden & 1 leather) during Nov '14. 7 months later, the wooden bed is damaged:<br> a) Side panel has snapped<br> b) Threading on 3 support legs under the bed has worn away because there was no protective thread-casing in the holes<br> c) Foldable slats under the mattress are also damaged where the hole has actually broken into a key-hole shape.<br> ALL in a period of 7 months.<br> <br> Upon requesting a refund, Cornel advised that refunds are not offered on products older than 6 months. Cornel, please SHOW me where this policy is stated?? All except the foldable slats is STILL not repaired because Decofurn had not informed the technician of this damage.<br> <br> 2) The leather bed is also damaged where the slat under the mattress has snapped after a 10-yr old child sat on the bed. Again, I logged this complaint with Clinton & 3 working days later, have NOT received feedback.<br> <br> Is this the kind of service/product Decofurn is proud of & ok to sell?? Do these products go through QA inspections??<br> <br> Clinton's customer-engagement skills are also shocking. No apology received to date