Store taking laybys for unavailable stock...AGAIN

<p>I laybyd a dresser/chest of drawer in Aug/Sept and paid it off a month or two ago. when we went to collect, we were told to wait for 7 days for our order to be delivered to the branch. After the first 7 days, we were told that the truch which had our dresser was turned back because of the hail storms that were experienced a month ago. We are still waiting for our dresser and no one is bothering to call us & tell us what is happening. This is not the first time that this is happening. Before we laybyed this dresser, i sent an email to Decorfurn complaining about another previous experience i had with them with their laybys and i was reassured that something like this will never happen again...but here we go AGAIN. This is such an inconvenience & have never experienced such infereior quality of service from any store. Make a plan or pay me back my money. all i know is that i am done with this store. And again...a friend of mine from work experienced the same thing last month. Well done on your service.</p>