Shocking service

Good day,<br> <br> I would like to bring this your attention. I am so disappointed with the level of communication between the warehouse and your retail.I bought Alicia queen Friday at Fourways with Shakira (sales consultant), I got the van hired to assist me with delivery now had to pay twice for van because didn't get the goods. The manager which was on duty on Friday promised me a free delivery but the hurtles rude arrogant Regional manager did nothing but told me will deal with them internally. While on my side was running a loss of paying for hired van twice for their mistake. I am so angry and disgusted with the poor communication, shocking service from RM... Duty manager on (Friday 17-july) promised me a free delivery due to lack of communication which was excellent. The manager at warehouse was complaining to me about the same issue that there's a problem with the sales consultant they only look at the commission and don't communicate with them in time. I still want to be compensated for the loss, I accrued due to Decofurn internal issued. I imagine going to the shop with two cars collecting the goods with are paid in full then the shop just decide to close without making prope