Rude/unprofessional short Indian woman at Decofurn Greenstone store

I called customer service if theyll be able to serve me if i got there just before they closws they said yes as long as im in the yard the will, i drove 20km to the store hot there at 15:54 but was turned away by an ugly rude Indian woman, she asked why I would come at that time, cashiers are cashing up as if its her mothers shop, she left abd drove off before 4pm which was the closing time, that was very unprofessional and unpleasant, i work with customers everyday and know it’s wrong to turn a customer away especially before the stipulated closing time. I hope the owner holds her accountable its people like her who destroy good companies