******* Returns Policy

Terrible experience. Upon ordering the incorrect plants at a value of R748, we were informed that a fee of R353 would be deducted from our refund (almost 50% of the value of our purchase). This is ******* and against the consumer protection laws in South Africa. We now have to file a formal complaint and approach the Consumer Goods and Services Ombud, which will take months to resolve. Avoid this company at all costs. When emailing them asking for assistance, the lady just copies and pastes her previous email about the fees. Shocking.