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Shahid A

1 reviews | Active since Feb 2014

26 Jun 2020, 12:31

Refuse to deliver after their mistake

I purchased items at decofurn at the Northriding store and paid whilst there. I asked for delivery and it was arranged and appeared on my invoice as delivery charge of 0. I now get a call saying my items cannot be delivered because i did not pay. Please explain how its legal to now ask me to pay after i confirmed with the sales rep and the cashier i needed delivery.

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Replies (1)
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Shahid A's update26 Jun 2020, 16:45
Reviewer Update
Eventually straigtened it out with the manager Thomas and was told delivery would happen as planned. Waited and nothing. When i call just before 5pm im told that there is no stock and someone was supposed to call me. Im sorry but this is one ridiculous company to behold