1 reviews | Active since Mar 2009
Proof of payment?????
<p>Decofurn Furiture Boksburg</p> <p> </p> <p>My wife and I bought decently priced furniture at Decorfurn this Saturday which was priced at R15000. I arranged with the man that I'd swipe R4000 on my card and to pay the balanace VIA EFT IN STORE, they were even kind enough for me to use one of their laptops. Sending the POP shortly after.</p> <p> </p> <p>Afterwards they said I can expect delivery on Monday 11/14/2016 (TODAY). when I called them they spat some bull**** of first waiting for the money to reflect, whats the point of sending a POP if I cant get my goods, even though I emailed them the POP and put down a R4000 holding deposit.</p> <p> </p> <p>Then being promised a Monday delivery date just for them now to turn around and making me feel like a ***** that ahs to wait for the money to reflect which can take up to 2 working days seeing that its from standard bank to Nedbank. Like I'm some kind of ***** even though I did the payment in their own offices and asked them to very the details for me.</p> <p> </p> <p>This store is pathetic and I'll never support them again. I wish I could reverse this transaction so I could take my business else where.</p>
Hi There
Kindly provide us with your invoice number of the order that was placed at the Boksburg store. Please email this to us at *** along with your name, surname & contact number.
Thanks & Kind Regards
Decofurn
Hi There
Kindly provide us with your invoice number of the order that was placed at the Boksburg store. Please email this to us at *** along with your name, surname & contact number.
Thanks & Kind Regards
Decofurn
Everything was already sent in the original complaint. Pathetic service.
Everything was already sent in the original complaint. Pathetic service.
Well this didnt resolve anything. Even when I called to your company's hotline whichw as supported through email they arent even to help me.
Let everybody in future who read this please avoid Decofurn if youre paying from a bank that isnt Nedbank, POP doesnt comply to them. They say they can only come back to me in 24 hours, what the **** is that going to help me. I BOUGHT THIS **** OVER THE WEEKEND AND THEY PROMISED ME DELIVERY TODAY AND NOW I CANT GET IT THANKS TO MONEY THAT ISNT REFLECTING THANKS TO BANKING ****.
***** this company.. My rating remains the same.
Well this didnt resolve anything. Even when I called to your company's hotline whichw as supported through email they arent even to help me.
Let everybody in future who read this please avoid Decofurn if youre paying from a bank that isnt Nedbank, POP doesnt comply to them. They say they can only come back to me in 24 hours, what the **** is that going to help me. I BOUGHT THIS **** OVER THE WEEKEND AND THEY PROMISED ME DELIVERY TODAY AND NOW I CANT GET IT THANKS TO MONEY THAT ISNT REFLECTING THANKS TO BANKING ****.
***** this company.. My rating remains the same.
Hi Wesley
We are busy invesitgating the above issue with the Boksburg store. We do have a strict policy whereby all EFT payments need to be reflecting in our account before we can dispatch any items from our warehouse.
We will get back to you as soon as we have further feedback.
Thanks
Decofurn
Hi Wesley
We are busy invesitgating the above issue with the Boksburg store. We do have a strict policy whereby all EFT payments need to be reflecting in our account before we can dispatch any items from our warehouse.
We will get back to you as soon as we have further feedback.
Thanks
Decofurn
Well then the sales representative could've told me that there and then. Instead of wasting my time jumping around there making payments.
I'm not that upset about the EFT thing.. But the mere fact that RANGA the sales person told me I'd get my stuff on Monday if I did a payment on that day. Which I did. Just so that he could get a sale is whats ****ing me off. I had to make arrangements to get people wait at my house for them to deliver my paid goods. And guess what, now I have to ask them again. Because I took a Salesman and what I assume is the dispatch manager's word before I bought this set on Saturday.
Well then the sales representative could've told me that there and then. Instead of wasting my time jumping around there making payments.
I'm not that upset about the EFT thing.. But the mere fact that RANGA the sales person told me I'd get my stuff on Monday if I did a payment on that day. Which I did. Just so that he could get a sale is whats ****ing me off. I had to make arrangements to get people wait at my house for them to deliver my paid goods. And guess what, now I have to ask them again. Because I took a Salesman and what I assume is the dispatch manager's word before I bought this set on Saturday.