Poor Service & incorrect invoicing

General Manager/Decofurn

I have paid for assembly but they have refused to assemble due to the incorrect invoice.

Please find mail attached, I would like a credit note for this poor service,

1) Poor delivery validation - Incorrect delivery date making the customer avail himself during business hours and lying. 2) Incorrect invoicing - which leaves the customer to assemble a product he purchased. The proof of purchase was sent on 27/11/2017, this is not acceptable service delivery.

Ref: CGSO Please invetigate the matter, I am sure customers alike share the same problem.

Regards Roy