Poor service from Decofurn

I placed an order with Decofurn on the 25th of September. I have never received any update from them about my delivery, They are not communicating with me. I had to call with my airtime and they are only telling me that the desk was damaged and they are waiting for new stock. Meaning I have to wait more weeks.

Their service is very poor, I need that desk as soon as possible that is why I bought it.