POOR POOR POOR CUSTOMER SERVICE

I ordered a desk and a bookshelf on the 29 of May 2020. On 15 June 2020 I tried calling them 4 times but could not get through!! Their so called helpline just rings, I eventually got through to be told that THEY CANT FIND MY ORDER and that someone would contact me - no one ever did or has since !!! On 22 June 2020 I then attempted to contact the mom via Facebook to find out where exactly my order and eventually got a response 2 days later - again ONLY TO BE TOLD SOMEONE WOULD CONTACT ME.... it’s been now 6 DAYS later and still NO ONE HAS CONTACTED ME!!! I have spent nearly R2000 now and no one knows where my order is and the customer support is absolutely DISGUSTING!!!! Such stunning furniture is being let down by the poor management of DecoFurn! This place is honestly PATHETIC!!!