1 reviews | Active since Jun 2013
Penalty Fee for Return and Delivery when Furniture is still with Decofurn
Hi purchased a 2 piece bed set, a sleeper couch and 2 tables on the 13 September 2019. After 3 weeks of the items not being delivered, I advised that I no longer wanted the sleeper couch and side tables (but I will keep the bed). Keeping in mind that non of the furniture to date has been delivered as yet. I am now being charged a penalty fee for delivery and a return fee? This is unacceptable as the items have not yet been delivered so why I am even being charged a delivery fee and they have not yet been delivered so why am i being charged a Return Fee. It was a different case if the items where at my place and thereafter I requested the items to be collected and returned?? The furniture is still with Decofurn!!
