tT
thuli T

1 reviews | Active since Dec 2016

12 Dec 2016, 13:21

PATHETIC SERVICE EVER @DECOFURN FOURWAYS

<p>I purchased a headboard at Decofurn fourways, spoke to Precious and made a payment for my purchase only for them to deliver an incorrect headboard, and told me if I wanted to change the headboard I had to organize my own transport as its no their problem.</p> <p>Since I had no time to be arranging transport cause I also had to work, I decided to keep the wrong headboard which was delivered and asked for a refund of the remaining balance as that headboard was cheaper than the one I had initially paid for.</p> <p>Its over 2 weeks and I still have not received my money. I have called the furniture shop every day asking for them to deposit my money back and Riaan who is the shop manager just keeps lying to me and doesnt want to pay back my money.</p> <p> </p> <p>I am never ever spending a single cent of my money in that despicable shop! Ever!!!!</p>

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Replies (2)
Decofurn Factory Shop
Decofurn Factory Shop's reply12 Dec 2016, 14:43
Official

Hi

We are busy following up with the Fourways store and will have someone contact you as soon as possible. Apologies for any inconvenience.

Thanks & Kind Regards

Decofurn

Decofurn Factory Shop
Decofurn Factory Shop's reply12 Dec 2016, 15:26
Official

Hi, we have been advised that the money was refunded into your brothers account as he was the one who initially paid for the headboard.

Trust this is in order.

Kind Regards

Decofurn