CM
Chriszozo M

1 reviews | Active since Sept 2017

27 Sept 2017, 11:38

Pathetic service

I purchased furniture 6 dinning chairs, 1 dinning table, 3 barstole, 2 artworks (payed R10k). Initially i was promised to receive my stock within 2 weeks. 1 month went by without receiving any stock nor any communication from the shop. I decided the visit the store again to enquire to my surprise i got bad attitude ( I was told we will get back to you)...After endless excuses, I eventually did receive my stock after threatening to demand my money back . the 2 dinning chairs i received were not new (i received dirty chairs)....

its now six weeks and am still waiting for my order to be sorted out.

just a warning people, if you care about your hard earned money then think twice about ordering anything from DecorFurn.

Pathetic customer service....!!!!

you will wait forever for your stoc****

You do not deserve any rating....!!!

0
Replies (1)
Decofurn Factory Shop
Decofurn Factory Shop's reply27 Sept 2017, 12:31
Official

Hi There

We are really sorry about the service you have received & would like to investigate & ensure all is corrected. Please send us an email to *** with your invoice number, contact number & the store you purchased from so we can investigate and get back to you ASAP.

Thanks & Kind Regards

Decofurn