OOH MY GOODNESS!!!! UNBELIEVABLE

Where to start!!!??? End of December me and my fiance got our first place together. We went to Decofurn Randburg on lay by. Not knowing how to works we asked. A little short African lady explained we pay the deposit they order it. We come and collect and pay off they he 6 month lay by. It's been 5 weeks and heared nothing . We phoned back and a lady called MARRALYN! !!! THE WORST ADDITUDE I HAVE EVER RECEIVED! !!!!!! she had no interest in listening what we had to say and explained how the lay by really works. She accused me of lying when YOUR EMPLOYEES GAVE US FALSLY INFORMATION! !!!!!! She had no interested in helping us and even put the phone down in my ear !!!!! IF THE INFORMATION WAS GIVEN TO US CORRECTLY WE NEVER WOULD'VE TOOK THE FURNITURE! Now we have to sit with bags of clothes on our floor for 6 months because we don't have dressers !? You don't know how to pick your employees and I am very disgusted !!! Me , my fiance and the In laws were there and the false information was from YOUR SIDE . CLIENT POLICY IS THE LAW! L-A-W!!!!!!