online shopping horor

3 weeks ago they delivered my order, upon assembling i noticed that the corner of the table was damaged and imidiatly contacted them to amke them aware of the damages. Sinovuyo was appointend to my case and she promised that this will be resolved within 3 days, today i mark 9 days later and still no exchange has been made. my last email was never responded by Sinovuyo. Its a pitty that we have to screem on this platform to actually get assistance for goods we paid for.