KM
Kim M

1 reviews | Active since Jan 2014

26 Sept 2017, 20:41

Non-delivery

Bought and paid for goods on Monday, 25 September ********** I have still not received delivery or a call from them. Impossible to get through to them telephoncally.

0
Replies (3)
Decofurn Factory Shop
Decofurn Factory Shop's reply26 Sept 2017, 21:48
Official

Hi Kim

The delivery from our stores depends on the delivery schedule & there is no guarantee that delivery will be received the next day after payment, unless otherwise arranged. Kindly send us your invoice number & contact number to *** so we can follow up with the store in the morning.

Thanks & Kind Regards

Decofurn

KM
Kim M's update27 Sept 2017, 05:00
Reviewer Update
When I questioned delivery I was told it would be delivered yesterday. They never said it might be delivered in the next two or three days. If I had known there was going to be such a long delay I could have saved myself 12.5% of the purchase price and rather ordered online. I specifically went into the store so that I did NOT have to wait. I had other commitments which I moved to accommodate the delivery. What makes you guys think that just because we buy from you that we don't a life or do you think everyone has the luxury to just sit at home waiting. Invoice number is DECNOSINV21394.
Decofurn Factory Shop
Decofurn Factory Shop's reply27 Sept 2017, 09:03
Official

Hi Kim, we have contacted the store this morning & will let you know as soon as we have feedback.

Thanks & Kind Regards

Decofurn