No stock or delivery

I am very displeased with service I’ve received from Decofurn, I’ve placed an order on the 15 June 2020 for an office desk, office chair, bookshelf and a mattress cover. On Saturday 27 June I get a call to say that they don’t have stock of the chair, I was compliant and decided to take another one which would of costed me R50 more but didn’t want the hassle and just wanted my stuff to be delivered. Today, 30 June I get a call to say that they do not have stock of the desk which I’ve ordered. This is totally unacceptable as:

1. It’s the 10th day since I’ve placed my order and now I’m being told that there isn’t stock.

2. The company is advertising stock that they do not have.

3. You cannot get a hold of anyone to speak to.

I am highly frustrated because all this time of waiting had they made me aware I would looked elsewhere and I’m in desperate need of getting the items I’ve ordered.

I wouldn’t recommended buying from this company online unless you can go to the branch and have face to face interactions.

Decofurn is losing customers due to their poor service. I know I would not be buying from them again.