No delivery of goods

Why let a customer buy products when you know very well they won't be available in the foreseeable future. Bought 10x Dinning room chairs 2 weeks back at your Northriding store, and was told they would be delivered in 2 weeks. I call and get told that they have a delay, and they been calling their customers to let them know. I am clearly not a customer as I never received any call. Was told the chairs would only get delivered mid November. Had I known this, I wouldn't have bothered coming into your store. There are high chances those chairs will come 2021