GM
Godwill M

1 reviews | Active since Aug 2017

18 Aug 2017, 20:34

Never buy anything from this ****!!!

I have bought a bedroom suite , a mattress and two pedestals on the 25th July 2017, paid for a delivery and assemble, all in cash at a cost of R10440.00 plus. 8 days later i called to check for a delivery as the waiting period of 7 days elapsed, I was told it takes 7 working days , after waiting 7 working days, i called and was told by another consultant that they are waiting for a mattress and it takes 14 working days to get delivered from Cape Town, 14 days later i was called and told there is a delay and it will be there soon, i asked "when is soon?" and was told by Thursday the 17th August it will be here at Centurion, on the 18 Aug 2017, that is today i went there in person, was told the bed and the mattress are in the store,they were delivered on Tuesday the 15nth but were not captured in the system, they then created a tax invoice , asked me to confirm my address and phone and the delivery will be from 16h00 , since then, its been 20h00, no delivery or call. They sell something they do not have and chow our monies on empty promises, now i just want my goods or a full refund unless i am pursuing a lawsuit and boycott of any sales until my case is done. I am Gatvol, everyone has to know about this **** shop.

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Replies (1)
Decofurn Factory Shop
Decofurn Factory Shop's reply19 Aug 2017, 09:42
Official

Hi

Please send us a copy of your invoice and cellphone number to *** so we can follow up and have someone contact you immediately. Apologies for any inconvenience thus far, we will ensure necessary action is taken.

Thanks & Kind Regards