1 reviews | Active since Sept 2014
Just don't buy anything from this place
I bought a couch, it literally lasted a year before it started to collapse and fall apart, I reported this to Decofurn within a few months and about 3 months later I still am not happy - it is just not worth wasting your money on defective or ******* goods. After many weeks of fighting they agreed to re-stuff AND reupholster the couch - this comes after Decofurn trying to charge me for it, charge me for delivery and collection and also trying to avoid fixing it because of the warranty. After finally getting them to fix it, I sat with no couch for a good few weeks while they decided what to do about the problem - they wanted to replace the cushions from another broken couch!!!! The have had to reupholster the couch TWICE and STILL they cannot get it to a satisfactory level - the new foam has already collapsed after about a month and one cushion has still not been upholstered correctly. Wentzel has now ignored me for a month as I try and resolve this. It appears that the furniture sold there is ******* and so is the Fourways customer service. Just don't buy a thing from Decofurn unless you are happy to have furniture that is defective and *******.
