Inconsiderate Staff!!

I went to the store to purchase a bed at the Decofurn in Kyasands, i told the gentleman who helped me that i'm still waiting for my house to be ready and not sure when that would be. He advised i lay-bye the bed and when my house was ready i'd be able to get it asap. Found out on a Tuesday 17July that i could move in on the Friday the 20th, i called them immediately and explained i need it by the Friday otherwise I'd be sleeping on the floor. i was told to settle my account first which is what i did the evening, i called them Wednesday morning the 18th to confirm receipt of Proof of payment and was told I have to wait until it reflects in their account, even though they had the payment from the bank. Fair enough. Come Friday i get told the duvet set that comes with the bed is not available and would only arrive Wednesday the 25th. Keeping in mind I've spoken to at least 3 people at the store explaining i need my bed urgently. Again, fair enough. Today the 26th i call to confirm my delivery and i get told casually that it can be delivered Tuesday the 31st because their delivery schedule is already full! Keep in mind AGAIN, I'm the one who does all the calling to follow up, surely they should have flagged me as urgent on the system so that they can help me as soon as my goodies arrive!!! I find the entire staff to be extremely inconsiderate to their customers' needs and i will never set foot at another decofurn because for them to go an extra mile for better care for their customers is MISSION IMPOSSIBLE for them. I'm trying not to pick up the phone and scream at them because I know it won't change anything because they've already made it crystal clear THEY DON'T CARE!!!!