GEEEEEEES 3 ANSWERS STILL IN THE DARK

I Received an SMS that order is / has arrived in Fourways store on Wednesday / Thursday - I just contacted the store about it and was assisted by Laetitia D on the online chat - she just let me know it was received this morning only and I will be notified when its ready - 2 different arrival dates - gees really and before I could find out or replay she disconnected not even with manners say " is that all good bay" I just spoken to Monique A as I had to start the chat over and she just given me a other answer that my order has not yet been received 3 DIFF ANSWERS - and after all that I am still in the DARK - just don’t buy there and spare yourself the frustration and Straggles -