First and last shopping experience with Decofurn

Very unfortunate experience with Decofurn Springfield (Durban) and Decofurn Fourways (Johannesburg).

I ordered multiple items of furniture from the Springfield store in Durban in early January to be delivered to my new apartment in Johannesburg. I ordered the items in store 2.5 weeks before moving into my new apartment, after being assured by the sales person that the items will be delivered by 1st of Feb 2022. It's been almost 5 weeks since I placed my order and no delivery has taken place yet, nor have Decofurn reached out to me regarding any delays they are experiencing. I have had an empty lounge and living room for the past 2.5 weeks. I have followed up with Decofurn Fourways on 3 occasions already for feedback, only to be told that my order is still open due to 2 items not being delivered to their warehouse. Instead of arranging partial delivery of the 5/7 items they have in their possession, they have decided to hold up the entire order.

Serious misalignment between their advertising campaigns and what they have in stock in their warehouses.

Would rather spend twice as much at a different furniture store to avoid this type of delay and lack of communication.