XY
X Y

1 reviews | Active since Jul 2016

13 Dec 2017, 14:53

False advertising...

I was informed that a sleeper couch was discontinued then they bring it bk at r500 more than the original price.now they have another promo and their couches also out of stock and "discontinued". The agent tells me that its part of their t&cs to change prices at their discretion. All companies honour the initial price on a "raincheck" item, and that with regards to the couch she will let her managers know that its been discontinued.really in this day and age u get companies that still take advantage of consumers?

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Replies (3)
Decofurn Factory Shop
Decofurn Factory Shop's reply13 Dec 2017, 17:34
Official

Hi

Please send us an email to *** with more information with regards to the store you have been dealing with as well as the name of the item you are interested in.

Thanks & Kind Regards

Decofurn

XY
X Y's update13 Dec 2017, 18:08
Reviewer Update
I shop online the service in Springfield is non existant and they mess up orders.i dnt require the sleeper couch anymore. I wanted the gail 3 piece in ivory thats on sale
Decofurn Factory Shop
Decofurn Factory Shop's reply14 Dec 2017, 12:35
Official

Hi

Unfortunately there is no stock of this item in Durban or at our main warehouse in Cape Town & this item is discontinued so we will not be receiving new stock. Apologies about this.

Thanks & Kind Regards

Decofurn