1 reviews | Active since Jun 2017
Failed to Deliver after payment and Rude manager and staff
<p>I bought a Cali bed on laybye at the Northlands Deco Park Branch. I paid it off on 24 May now 16 days later I still have not received my bed. The manager keeps giving me the run around. He is very rude and he has no clue what sales and customer service is. The cashier is also very rude the lady she couldnt care less about customers or her job. Buggest mistake I ever made was to give them my money.</p> <p> </p>
Hi
Please email us a copy of your invoice & contact number to *** so we can follow up with the store accordingly.
Thanks & Kind Regards
Decofurn
Hi
Please email us a copy of your invoice & contact number to *** so we can follow up with the store accordingly.
Thanks & Kind Regards
Decofurn
I have sent you the documents. I hope to hear from you without anymore stories.
I have sent you the documents. I hope to hear from you without anymore stories.
I finaly got my bed on the very same day that I wrote my review. The manager had told me 2 hours earlier that I could only get the bed end of June ,(more than a month after paying for it) . Im surpried that he called me 2 hours later to say I can come collect the bed. I had to write a review on hello peter to get his attention . Its a pity for others who do not have access to these name and shame platforms. Decofurn should just improve on their Sales service. You have good quality products at reasonable prices so please deliver our products when we have paid you.
THANK YOU ADMIN FOR YOUR ASSISTANCE ON MY CASE, IT IS SORTED.
I finaly got my bed on the very same day that I wrote my review. The manager had told me 2 hours earlier that I could only get the bed end of June ,(more than a month after paying for it) . Im surpried that he called me 2 hours later to say I can come collect the bed. I had to write a review on hello peter to get his attention . Its a pity for others who do not have access to these name and shame platforms. Decofurn should just improve on their Sales service. You have good quality products at reasonable prices so please deliver our products when we have paid you.
THANK YOU ADMIN FOR YOUR ASSISTANCE ON MY CASE, IT IS SORTED.
Hi
Thanks so much & we are so glad it was sorted! we always strive to improve customer service & thank you for your feedback.
Thanks & Kind Regards
Decofurn
Hi
Thanks so much & we are so glad it was sorted! we always strive to improve customer service & thank you for your feedback.
Thanks & Kind Regards
Decofurn