Extremely Poor Service

I purchased a book case , dining table and dining chairs from the Decofurn Northriding on the 10th of December 2017. I was told by the sales consultant , Coslin that the items will be available in 7 days for me to collect. Every time i had made calls to find out if the items had been delivered, if the phones were answered which is rare, i was given an excuse. Finally my PA asked for a manager and the manager had confirmed that i could come and collect. When i arrived the managers Luke and Marilyn apparently new nothing about this call. Luke then assured me that the next day i could come and collect.

I arrived to be met by more excuses and told i could take the book case and the dining chairs. I have gone back several times and still I have received excuses and empty promises. It has been a month and i still have not received the dining table nor have i received a phone call as promised by Marylin , a manager. The service is disgusting and it seems that the managers are just as *********** and the sales consultants.

I would rather pay extra and receive better service from other furniture outlets. I will make sure to publicize my experience with this store. It is ********* to accept full payment and not be bothered to make sure that a customer has received their items. I will be contacting my lawyer and the Provincial Consumer Affairs Office as it has now been a month without receiving the dining table.