SR
Sivuyisiwe R

1 reviews | Active since Jan 2017

20 May 2025, 06:36

Extremely Disappointed – Still No Delivery After 6+ Weeks Order Number: #***

Title: Extremely Disappointed – Still No Delivery After 6+ Weeks Order Number: #***

I purchased a bookcase (DELTA) from Declifone over a month ago and still haven’t received it. Three weeks after placing the order, I had to follow up myself to find out what was going on—only then was I told that the item had been damaged in transit and would be sent again.

We are now going into the 6th (possibly 7th) week since the purchase, and I still have no bookcase and no clear communication. Most recently, I was told the item had been delivered, but that is not true—it has not been delivered.

I am extremely disappointed. I’ve never experienced such poor service from Declifone before. What’s worse is the lack of proactive communication. I had to chase them for answers, and even now I’m left in the dark.

All I want is either my bookcase or a refund. That’s it.Please resolve this urgently

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