DONT RELY ON DELIVERIES!

Give this business a huge body swerve when it comes to requiring delivery of goods purchased! We purchased several items of furniture PRIOR to Black Friday - in fact three weeks prior! Delivery, by Decofurn's choice was scheduled for Black Friday. It did not take place. We agreed to postpone to the Saturday. Thanks to Dareshen - delivery took place, but goods were short delivered. Two occasional chairs did not arrive. We keep being assured that the chairs are in the store. What good is that. The chairs need to be in my home! It is now just on two weeks later and all we've been told "if and when we havae a delivery on your side of town we will deliver". Pray, when will that be? Christmas 2028. Last week I was assured by a certain Ray from the Amorosa Store we purchased from that he would personally deliver today! Today he is M.I.A.! Back to square one. Speak to Molefe. Start the whole story again. According to our records you have not paid for delivery. NOOOOO. You omitted these goods from our original delivery. Oh. Let me check. Here we go again. "If and when we have truck ....." Phone the Hotline. Please may I have the Regional Manager's phone number and email address. No, we don't give those out!! I am not asking for a home number and personal address. I am asking for the business landline and business email. Sorry - not authorised to let you have those, please hold on. Several minutes later. Can I get her to call you? Here I wait - again! What on earth does one have to do to get what is fully paid for, what is Decofurn's error in the first place, what is being begged for, resolved?

May the Christmas elves have mercy on me and work their magic