DO NOT Buy from DECOFURN - Damaged Stock

Do not buy from Decofurn Furniture

I ordered furniture from them for my new home. The items was delivered to the new premises and stored in one of my friends houses who lives on the same premises. We did not open the boxes because we still had to carry the items to my unit when it opened up.

She did not inspect the items because you don't expect to receive damaged stock.

When we opened it on Monday we noticed the damage a whole chunk of couch missing. I have the box and all the proof that it was still in the box, but now they refuse to exchange the item because it has been longer than 7 days. Also last night we opened the box again because I want to purchase scatter cushions and wanted to see what space there is then we noticed that the 3 back pillows is also not in the box. So I received half a damaged couch. Yet still they refuse to exchange.

What is the lesson learned.... Everyone for themselves. Nobody cares about the next person. You have all the proof yet all they care about is the money. They do not care what they supp**** you as long as they have the money.